As we near the end of the closed beta, we feel more focused and more intentional now about what users need, thanks to our selected beta users. We see our beta users as VIP guests. They're not just testing a product, they're co-creating it with us. What they want to see in it greatly shapes our understanding of future behaviours.
Every bug they report, every moment of friction they share, every workflow they walk us through: that's not just feedback. It's more like a live, real-time product design review. And it's invaluable. When someone flags a UX or performance issue, we dive into solving it immediately, before venturing out to build new features. We prioritise a complete working solution over a feature bloated one with rough edges.
We want to engineer a steady loop where feedback isn't a one-way street. It flows like a conversation, a way of collaboration. To us, that's how products get built, not in isolation, but in partnership with the people who use them. The result we go for is a virtuous cycle: users feel heard, so they share more. We ship better features, so they stay engaged and solve their problems.
That's the culture we're building, for Flint and beyond, one where users feel like true investors. Not just in our success, but in the products themselves.